Common Questions
Frequently asked question and answers about MCSnet Phone
Setup Instructions
Step by step instructions with pictures to help when installing the phone adapter.
Troubleshooting
The most common problems encountered when trying to install the phone adapter and suggested solutions.
About Managing 911 and Call Features
The necessary steps to specify your location for emergency services as well as managing call features.
Phone Number Porting
Information about using your existing phone number with MCSnet Phone (porting).
Long Distance Rates
Use our calculator to determine charges for calls outside of Canadian provinces and the United States.
Stay Connected With Us
Learn all about the latest tech, get helpful internet tips and hear stories from the talented people at MCSnet.
Let’s Talk!
Have questions about your internet? Need to troubleshoot a connection issue? We’re happy to help. Our team will respond within one business day.
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