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Common questions

common questions Frequently asked question and answers about MCSNet Phone.

Setup instructions

setup instructions Step by step instructions with pictures to help when installing the phone adapter. Router Compatibility

Troubleshooting

troubleshooting The most common problems encountered when trying to install the phone adapter and suggested solutions.


About Managing 911 and Call Features manage features

The necessary steps to specify your location for emergency services as well as managing call features.

VOIP International Calling rates

Funds must be allocated on your account for international calling prior to using these billed minutes, please call 1-866-390-3928 option 1 if you require assistance with this.

Phone Number

(example: 1-XXX-XXX-XXXX or: 011-XX-XX-XXX-XXXX)

You will be redirected to the rate calculator page.
Phone # Porting phone number porting

Information about using your existing phone number with MCSNet Phone (porting).