Email Setup Guides

MCSNet is compatible with both IMAP and POP3 server types.

The Incoming server is mail.mcsnet.ca
No encryption (no SSL/TLS)

The Outgoing server is mail.mcsnet.ca
No encyption (no SSL/TLS), no authentication

If you are using a Mac, please download Thunderbird and use the guide below, the Mac Mail program is not recommended.

Click on the link for the email client you are using, use the pictures as a guide:

thunderbirdThunderbird (recommended)

outlook2003Microsoft Outlook 2003

outlook2007Microsoft Outlook 2007

outlook2010 Microsoft Outlook 2010

outlookexpressOutlook Express

windows mailWindows Mail for Windows Vista

Windows Live MailWindows Live Mail (2011) (Windows 7 - download here: http://download.live.com/wlmail)


Guide for iphone setup (we recommend using a web based email like gmail instead)

When using an mcsnet.ca account (username@mcsnet.ca) you can use just the username for the 'User Name' field. If you are using your email under a different domain that is hosted through MCSNet, then you will use the full email address in the 'User Name' field.

To create a new email address with MCSNet, please contact us. You can also visit gmail.com or live.com to create your own free @gmail.com (google mail) or @live.com (Windows Live) email account.

If you are having problems configuring an email client not listed above, technical support may not be able to assist you. Usually knowing the incoming and outgoing servers is enough to configure your email. If you are still having problems with an unsupported client, you may want to try a Google search with "how to" as part of the search.


Email Troubleshooting

Please try searching for any email errors in google, it is very common for the description of the issue and a fix posted within the first few results.

Nearly all email errors are the result of three things (from most common to least):

  1. Antivirus program (Norton, Mcafee, AVG, etc.) is blocking communication, where the fix is disabled or re-install the program or replace it with a better one like Microsoft Security Essentials (free, and it does not break email).
  2. Incorrect settings. Please use the guides above for the proper settings for a mail account while connecting through MCSNet. If you are connecting through a different Internet provider then you will need to use their outgoing server settings instead.
  3. Corruption of the mail storage in the email program. This might be a sign of issues starting with the physical hard drive on your computer if the data is starting to corrupt, but you will often have to re-create your mail storage folders to fix this.




Keywords: email setup